c77c Privacy Policy & Data Protection
Your personal information at c77c is protected with SSL encryption and strict security measures — we never share your data with third parties without your consent.
Introduction & Purpose
c77c operates a safe and reliable online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") explains how c77c collects, uses, stores, and protects your personal information.
By using this platform, you are considered to have given your consent to the data processing practices described in this Policy. If you disagree with any terms of this Policy, please refrain from using the platform.
This Policy applies to all services operated through https://c77c.lat — including website browsing, account registration, financial transactions, customer support communications, and all other activities.
In short: c77c treats your privacy as a top priority. We only collect information that is necessary to provide our services, and we handle that information following the highest security standards.
What Information We Collect
c77c collects user information in several ways. Below is a detailed description of the information collected:
2.1 Identity Information
When creating and managing an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- National ID number or passport number (for identity verification)
- Email address
- Mobile number
2.2 Financial Information
To process secure financial transactions, we handle the following information:
- bKash, Nagad, Rocket, and Upay mobile banking account numbers
- Bank account details (for bank transfer transactions)
- Deposit and withdrawal history
- Transaction amounts and dates
Important: We never store your mobile banking PIN, bank password, or card CVV number.
2.3 Technical Information
The following technical information is automatically collected while using the website:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Page visit time and duration
- Referrer URL
2.4 Gaming Activity Information
To ensure responsible gaming and improve service quality, we store:
- Gaming history and patterns
- Betting activity and amounts
- Bonus and promotional offer usage details
Purpose of Data Use
c77c uses collected information only for lawful and specific purposes. No data is processed for unnecessary or unauthorized purposes.
3.1 Service Delivery & Operations
- Account creation, verification, and management
- Processing deposits and withdrawals
- Providing access to gaming services
- Distributing bonuses and rewards
- Providing customer support — via 24/7 live chat and email
3.2 Security & Legal Compliance
- Identity verification and age confirmation (21+)
- Fraud and money laundering prevention
- Ensuring account security
- Protection against unauthorized access
3.3 Service Improvement
- Analyzing website and service performance
- Improving user experience
- Identifying and resolving technical issues
3.4 Communications
- Sending important account-related notifications
- Transaction confirmation messages
- Security alerts and updates
- Promotional messages based on your consent
Data Sharing & Disclosure
c77c does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, sharing data in specific circumstances may be necessary to operate our services.
4.1 Service Provider Partners
We work with trusted technology partners who carry out specific services on our behalf. These partners include payment processors (bKash, Nagad, Rocket, Upay, and bank transfer services), gaming software providers, and customer support technology providers. All such partners operate under strict confidentiality agreements and may use data only for the specified purpose.
4.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- In response to a lawful order from a Bangladeshi court or government authority
- To comply with anti-money laundering laws
- To cooperate with investigations into fraud or criminal activity
- In the interest of national security or public safety
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new operator. In such cases, we will notify you in advance and ensure that the standards of this Policy are maintained.
Data Security Measures
c77c uses the latest technology and methods to protect your personal information. Our security framework operates across multiple layers to keep your data protected at all times.
5.1 Encryption
Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all data exchange between your browser and our servers completely secure. Sensitive information is stored with an additional layer of encryption.
5.2 Access Control
Access to your information is restricted only to authorized personnel who need it for their work. All staff are required to follow strict confidentiality policies and receive regular security training.
5.3 Security Monitoring
Our systems are monitored 24 hours a day, 7 days a week. Automated alerts are triggered for suspicious activity, unauthorized access attempts, or unusual transactions.
5.4 Response to Security Breaches
If a security breach occurs for any reason and may affect your information, c77c will notify you as quickly as possible and take the necessary steps to minimize any harm.
Your responsibility: Keep your account password strong and do not share it with anyone. Report any suspicious activity immediately at [email protected] or contact us via live chat.
Cookie Policy
The c77c website uses cookies and similar technologies to improve your experience and ensure services operate correctly.
6.1 Types of Cookies
We use the following types of cookies:
- Essential cookies: Required for the basic functioning of the website — login sessions, security verification, and saving user preferences.
- Functionality cookies: For language preferences, account settings, and delivering a personalized experience.
- Analytics cookies: For monitoring website usage statistics and performance.
6.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may cause some website features to not work properly.
Data Retention Period
c77c retains your information only for as long as necessary. Retention periods are determined based on the type and purpose of the data.
7.1 Account Information
Identity and account information is retained while your account is active. Even after an account is closed, certain information may need to be retained for a specified period to meet legal obligations.
7.2 Financial Transaction Records
Transaction records are retained for an extended period for financial auditing, legal compliance, and dispute resolution. This retention is governed by applicable legal provisions in Bangladesh.
7.3 Technical Logs
Technical logs are retained for a short period for cybersecurity and system monitoring purposes, and are then automatically deleted.
Your Rights & Choices
c77c believes you should have full control over your personal information. Your rights are described below:
8.1 Right to Access Information
You may request at any time what information we hold about you. Upon receiving your request, we will provide detailed information within a reasonable time.
8.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or legitimate business needs.
8.4 Right to Opt Out of Promotional Communications
You may opt out of receiving promotional messages at any time. Each message will include an "Unsubscribe" option. However, transactional and security notifications will continue to be sent.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us:
- Email: [email protected]
- Live chat: Active 24/7
After verifying your identity, we will process your request. Support is available in both Bengali and English.
Protection of Minors
c77c strictly provides services only to those aged 21 and above. We are extremely careful about protecting the privacy of minors.
We do not knowingly collect personal information from anyone under the age of 21. Age verification during account registration is mandatory.
If we learn that a minor has created an account, we will immediately close that account and delete all associated information.
Policy Changes & Updates
c77c may revise this privacy policy from time to time. Updates to the policy may be required due to service improvements, legal changes, or the introduction of new technology.
For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
The latest version of the policy will always be available at https://c77c.lat/privacy-policy.